Problem with Citrix and Microsoft Surface Book 2 Webcam. Hi, I'm working remotely using Citrix Receiver using a Surface Book 2. I am unable to get Skype, Zoom, or any other video app to work inside of Desktop Viewer. When I look at Citrix Receiver preferences, I have the appropriate Webcam selected (Microsoft Camera Front) under Global Settings.
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- Windows 10: Camera Not working within Citrix Receiver Discus and support Camera Not working within Citrix Receiver in Windows 10 Drivers and Hardware to solve the problem; I have been trying for over a month to get my camera to work inside of my workstation that uses Citrix Receiver.
- The Citrix Workspace App on the user's PC or workstation should be the latest Citrix Workspace App, do not use Citrix Receiver. When installing Citrix Workspace on the user's PC or workstation, do not enable App Protection as this will block the webcam. Troubleshooting Tips. Make sure that the version of the Zoom Plugin for Citrix on the.
Top 10 concerns employees have about their privacy in the workplace
Citrix Receiver Mac Webcam
1. Can my employer spy on my home computer through Citrix/Terminal/Remote Desktop sessions when I work from home?
2. Can my employer see me at home via Citrix, Terminal and Remote Desktop sessions?
3. Can my employer monitor my home computer or personal laptop?
4. Can my employer spy on my personal phone?
5. Can my employer spy on my personal phone or laptop when I am connected to the company’s WIFI?
6. Can my employer see messages on my personal phone?
7. Can my employer monitor my Citrix, Terminal and Remote Desktop sessions?
8. Can my employer monitor my work computer?
9. Can my employer monitor me via a built-in camera from a work computer?
10. Can my employer monitor my private messages on work computers and remote desktop sessions?
This article is put together by the WorkTime team of employee computer monitoring experts.
In this article, you’ll learn:
– The top 10 concerns employees raise about workplace surveillance.
– How to monitor work computers and ensure that your employees feel confident about their privacy.
Computer monitoring & productivity monitoring
Employers have the right to monitor company-owned devices and employee productivity to protect business interests. Employee computer monitoring software is one of the most commonly used surveillance tools for this purpose. The employee monitoring software market offers an array of choices. However! Most of the software providers of this competitive market are focused on quantity and not quality. They want to add as many features to the software as possible without considering whether these functions are useful or not. Most of these ”extra” feature end up being too invasive or violating employee privacy. Besides, many of these features may not even be great for your monitoring goals.
Before implementing employee monitoring software, it is essential to have clearly defined business goals.
Also, steer clear of any monitoring software that offers spy-like functionality. A spy-like functionality is a feature that can record private information about your employees — for example, keystrokes or screenshots. If your monitoring goals include staying informed about the use of computers, software, and employee productivity, then none of the above-mentioned spy-like functions will achieve this.
The main worry of employees
Employees have a lot of questions about computer monitoring in the workplace. Yet, their privacy is the main concern. Employees are concerned about being secretly spied on. They’re also worried that something private will be recorded and revealed as a result of the monitoring. These concerns usually arise when it comes to video surveillance and monitoring of private devices.
Non-invasive monitoring
Pure productivity monitoring without going too far!
Try now - it's free!So, what other top 10 concerns your employees have?
Top 10 concerns employees have about their privacy in the workplace
Here are the top 10 questions that employees have about their privacy at the workplace and answers to these questions:
1. Can my employer spy on my home computer via Citrix/Terminal/Remote Desktop sessions when I work from home?
A: NO, your employer cannot spy on your home computer through Citrix/Terminal Server sessions.
Remote Desktop, Citrix, and Terminal server sessions are not designed to access your home computer.
You do not need to worry about being spied on your personal computer via a remote desktop session.
To monitor your home computer or a personal laptop, your employer has to obtain access. Remote desktop sessions do not grant any access without permission. Your employer is not allowed to monitor your home computer without your consent.
2. Can my employer see me at home via Citrix, Terminal, and Remote Desktop sessions?
A: NO, your employer cannot see you at home through the Citrix/Terminal Server or Remote Desktop sessions.
The way this technology works, it is not possible in general.
Non-invasive monitoring
Pure productivity monitoring without going too far!
Try now - it's free!3. Can my employer monitor my home computer or personal laptop?
A: In general the answer is “NO”.
This concern often arises when people work from home.
To monitor your home computer or a personal laptop, your employer has to obtain access.
Please refer to #1. The idea is the same.
4. Can my employer spy on my personal phone?
A: NO, your employer cannot spy on your personal phone.
Your employer must request access to your personal phone to be able to monitor it.
Also, your employer is not allowed to monitor your personal phone without your consent.
5. Can my employer spy on my personal phone or laptop when connected to the company’s WIFI?
A: NO, your employer cannot spy on your personal phone or laptop even when using the company’s WIFI. Please refer to #3. The idea is the same.
Your employer can track what websites you are visiting via the company’s WIFI (the URLs), not the content or passwords. Anyway, these days, data is usually encrypted using HTTPS and tls protocols.
Non-invasive monitoring
Pure productivity monitoring without going too far!
Try now - it's free!6. Can my employer see messages on my personal phone?
A: NO, your employer cannot see messages on your personal phone.
Unless there is a video camera focused directly on your phone screen or your boss is watching over your shoulder. Remember, some people still rely on old monitoring ways. Otherwise, please refer to #4. The idea is the same.
7. Can my employer monitor my Citrix, Terminal, and Remote Desktop sessions?
A: YES, your employer can and has the right to monitor your Citrix, Terminal, and Remote Desktop sessions.
We mean to say, your employer can monitor what is going on within the session itself and not on the device where the session is executed.
8. Can my employer monitor my work computer?
A: YES, your employer is in a position and has the right to monitor the company-owned computers.
Employers expect their employees to use computers provided by the company for work purposes and be productive during work hours. This is what employees are paid for.
Non-invasive monitoring
Pure productivity monitoring without going too far!
Citrix Receiver Webcam Funktioniert Nicht
Try now - it's free!9. Can my employer monitor me from a work computer through a built-in camera?
A: YES, your employer can monitor you from a workplace computer through a built-in camera.
To do this, special monitoring software has to be installed on your computer. Although this is not a common practice, some employers in the US do this. How do you find out if you’re being monitored with this little in-built camera? Just stick some chewing gum (or scotch tape) to your computer camera. If your employer doesn’t talk to you about how important it is to keep this ”little eye” clear, he’s probably not monitoring you.
To employers: you can’t imagine what people do in front of their computers when they think nobody is watching! You just don’t want to see it.
10. Can my employer monitor my private messages on work computers and in remote desktop sessions?
A: YES, your employer can and has the right to monitor everything in the Citrix, Terminal, and Remote Desktop sessions and on work computers.
Refer to #7. The idea is the same.
How to keep your employees confident about their privacy?
When it comes to implementing employee computer monitoring software, there is a comprehensive list of recommendations on managing employee monitoring in your workplace, ensuring a stress-free environment, and protecting employees’ privacy. (Get this free eBook from WorkTime to read more about it.) We also take pride in the fact that WorkTime is the only pure productivity monitoring software on the market. It offers non-invasive functions essential for monitoring computer, software, and internet use, as well as employee productivity.
Monitor non-invasive with WorkTime!
“Pure productivity monitoring!”
Disclaimer
The information provided in this article is for general understanding only and not to be taken as legal advice. For example, if your employer is the CIA, we cannot guarantee you anything. Additionally, please consult your lawyer to seek professional legal advice.
- This topic has 15 replies, 3 voices, and was last updated 2 years, 1 month ago by .
Looking for webcam configuration help on Wyse 3020.
The device has a USB webcam that we are trying to pass into Citrix session. The issue is that when passed as HDX, the webcam is not recognized in Citrix session. When the device is passed in as generic USB the frame rate stays at unusable levels (1-4fps).
The configs in wnos.ini are:
SessionConfig=ALL VUSB_VIDEO=yes (for generic)
and
SessionConfig=ALL VUSB_VIDEO=no (for HDX)
The ThinOS Lite is ver 2.6. Windows machines don’t have the same issue.
Any suggestions on what can be done within device config to improve the performance?
Thanks!
As you are using an ARM based thin client, there is no option to use RTME.
Therefore, USB redirection is the only way to go.CG
I doubt that you can tweak anything in the config file. USB redirection is simply a lot slower than native redirection.
CG
I have Webcams working in Citrix XenDesktop with the following WMS.ini config
SessionConfig=ica
ondesktop=desktops PasswordExpireNotify=yes HttpUserAgent=”” ClientName=”” AudioQuality=default DiskMapTo=”” DesktopMode=fullscreen SessionReliability=yes USBRedirection=hdx HDXFlashUseFlashRemoting=Always HDXFlashEnableServerSideContentFetching=Enabled EnableRTME=yes FlipByTimer=0SessionConfig=all
unmapprinters=no unmapserials=no smartcards=yes disablesound=no mapdisks=yes disksreadonly=no unmapusb=no VUSB_DISKS=yes VUSB_AUDIO=yes VUSB_PRINTER=yes VUSB_VIDEO=no MultiMonitor=yes FullScreen=yes ondesktop=desktopsDevice=Camera format=raw width=800 height=448 fps=30 samplerate=0 optimize=No EnableLocal=yes
Our 3040 ThinOS clients connect using Citrix XenDesktop and work fine in something like Cisco WebEx but will not work with things like WebRTC such as being recognized in a Google Chrome of Firefox browser, its a limitation of the Citrix Receiver version that is modified for use in ThinOS.
So a couple questions to ask are:
- Is this XenApp or XenDesktop?
- What application are you trying to use the webcam with?
- Does the Webcam show you a video preview from the thin client directly?
You won’t see the webcam in Device’s and Printer as a Citrix HDX Webcam, it should appear as a video source option from whatever application you’re using unless its WebRTC based. Happy to help if i can.
From our testing here there isn’t a workaround for ThinOS.
We also tested the following:
- A full Windows install of Citrix Workspace using Xendesktop to a Windows 10 VM works fine for apps and WebRTC only with VDA 1903 or 1904
- Linux Citrix Workspace using XenDesktop to a Windows 10 VM did not work, same error as ThinOS
- Apple Mac Citrix Workspace using XenDesktop to a Windows 10 VM did not work, same error as ThinOS
Seems to be a limitation of Citrix and WebRTC based connectivity for OS’s outside of Windows and VDA 1903/04
Great news!
our issue is with a specific app built off WebRTC and Citrix can’t hook into it.
it also may be worth trying my camera settings. We found this to perform better in HDX vs the default ThinOS settings with our Logitech C920’s
Device=Camera format=raw width=800 height=448 fps=30 samplerate=0 optimize=No EnableLocal=yes
- This reply was modified 2 years, 1 month ago by .
Is your ThinOS audio policy set for USB redirect or HDX?
So in my string you have:
- VUSB_AUDIO=yes – this is USB pass through, change to no for HDX
- VUSB_VIDEO=no – this is using HDX
Attached to my 3040 is a Logitech C920 camera, the camera comes through as Citrix HDX Webcam and my audio comes through as the Logitech C920. Do you have the drivers for the P2418HZ installed on whatever VDA endpoint you’re connecting to?
Since audio is doing USB pass through you may need to switch in Windows what is detected as the Default Recording Device. If you don’t see the p2418HZ listed in the default recording device list with USB pass through you may need to install the drivers for it, i’m not sure the default USB driver store in Windows has that driver for a built in mic on a monitor.
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